The Snapfish leadership team brings together a wide, deep range of experience in online and offline business strategy and execution.
Helen Vaid
General Manager, Snapfish
Hewlett-Packard Company
Helen Vaid has spent her career taking various brands into Europe from the U.K. Prior to joining Snapfish, she was sales & marketing director at Tornado Ltd., a streaming media provider. She worked with clients such as NASDAQ, Logica CMG, EMAP, and Reed Elsevier etc. to provide systems and solutions to take their rich content online.
When Servecast Ltd. acquired Tornado, she became a key member of the management team and head of sales for Europe, taking the integrated platform of streaming media publishing to corporations as well as content owners. Prior to Servecast, she successfully launched ShopSmart, the U.K.'s leading shopping comparison engine in Europe. Vaid also set up key retail relationships on a Pan-European level for various brands when working at R. Twinings and Proctor & Gamble, Europe.
Vaid holds a Masters of Business Administration from Manchester Business School and a Bachelor's of Arts in Change Management from the University of Delhi. Her book on creating successful brands was published in 2003 in the United States and the U.K.
Sarah Bernard
Chief of World Wide Product, Snapfish
Hewlett-Packard Company
Sarah Bernard joined Snapfish in September 2007 and leads the worldwide product team. In this role, she oversees Snapfish product managers in the United States, Europe and Asia Pacific region as well as the design, user interface and production teams.
Prior to Snapfish, Bernard led eCommerce for BabyCenter. She managed merchandising, site development, product management, fulfillment and customer service through two redesigns as well as a front and back end platform move. After joining BabyCenter in 2001, Bernard successfully launched the outsourced fulfillment and internal customer operations for the company's newly developed Internet store. Later, she went on to manage the store's website initiatives which aimed at reducing operating costs to increase profits by 550 percent.
Before joining BabyCenter, Bernard was the senior director of customer operations for more.com, an online drugstore and pharmacy, and was the vice president of operations for Mulberry Neckwear, the designer and manufacturer of the J. Garcia Art in Neckwear.
Bernard holds a Bachelor's degree in Cognitive Science from Brown University.
Chris Klingebiel
Head of New Ventures, Snapfish
Hewlett-Packard Company
Chris Klingebiel heads the Snapfish team that builds new businesses for Snapfish. Since joining Snapfish in 2003, Klingebiel also spent 4 years heading Partner Solutions and one year leading the Product team.
Klingebiel came to Snapfish with 13 years experience in business development, product management, and professional services. Prior to joining Snapfish he was Director of Product Management for Cataligent, an enterprise project management software start-up. He also spent four years as a Director with Cambridge Management Consulting where he oversaw strategy, e-commerce, and business process re-engineering projects for Fortune 500 companies such as Ford, Apple, Pacific Bell, Wells Fargo, Caterpillar, and Kaiser Permanente.
Klingebiel holds a Bachelor's of Arts in Linguistics from U.C. Berkeley.
Marc Chapman
General Manager-Partner Platform and Professional Services, Snapfish
Hewlett-Packard Company
Marc is an early employee of Snapfish, joining the company in 2000, after 11 years with both startups and Fortune 500 companies. During his tenure at Snapfish, he has run worldwide fulfillment and business operations, creating a logistics and fulfillment network that distributes hundreds of custom made products across 22 countries. His current responsibilities include leading the worldwide Partner Platform and Professional Services business for the company. The Snapfish partner platform serves dozens of partners today, allowing customers to print to over 10,000 unique retail locations in addition to providing home delivery of products.
Marc then spent six years with Eastman Kodak where he started with the Equipment Manufacturing Division. He later joined the Single Use Camera division, where he helped build a $250MM business in just two years. Just prior to joining Snapfish, Marc was a Senior Analyst for Intel, assisting the CFO on strategic planning projects including acquisitions, pro-forma forecasting, valuations and corporate reporting.
Marc holds an MBA from the William E. Simon School of Business Administration at the University of Rochester and a BA from St. Bonaventure University. While not at work, Marc is an avid golfer and loves being a full time Dad to his two daughters, Avery and Kaia.
Manas Chaliha
Director of Engineering, Snapfish
Hewlett-Packard Company
Manas Chaliha is one of the founders of Snapfish and currently serves as the director of engineering. He is responsible for leading a team, spread across three continents, to build the highly scalable network of Snapfish sites.
Chaliha's team enables Snapfish to power large retail photo sites for leading retailers and is working on growing the Snapfish global network of sites, which currently extends to 21 countries. In addition to his work in R&D, Chaliha leads the Snapfish Quality Assurance team.
With 14 years of experience working on various software platforms, Chaliha previously worked for the IT management company CA and Shark Multimedia Ltd. on key computer telephony initiatives.
Chaliha holds a Bachelor's degree in Computer Science from Jorhat Engineering College in India.